Improved
Support Requests error codes
2 days ago
Update
Adds Bad Gateway (502) and Service Unavailable (503) on the List requests, Get a request, and List request comments methods. 502 covers upstream auth/config failures that should not be retried blindly. 503 covers transient/rate-limit style failures that can often be combined with Retry-After logic.
Impact
You can distinguish retryable upstream support outages from non-retryable gateway/config failures and handle retries accordingly, instead of treating many failures as generic client or conflict errors.