Support request tags and status
Added the following:
-
Read tags on a request:
GET /support/v1/tickets(List requests) andGET /support/v1/tickets/{ticketId}(Get a request) now include atagsarray. -
List tags only:
GET /support/v1/tickets/{ticketId}/tagsreturns the same caller-filtered tag set for a single request, so you can verify tags after add/remove without fetching the full ticket. -
Multiple assets in
platform_info: OnGET /support/v1/tickets/{ticketId},platform_infomay contain more than one cloud asset ID when the requester selected multiple assets on the support form (for example GCP project IDs or AWS account IDs). -
Mark a request as resolved: Set a request to
solvedwithPATCH /support/v1/tickets/{ticketId}and body{ "status": "solved" }(same outcome as Mark as resolved in the Console).
Support request assignee updates and other status values can only be set by DoiT-employees.