API Reference

Add a comment

post
https://api.doit.com/support/v1/tickets//comments

Adds a comment to an existing support request. For customers, comments are always public. For DoiT employees, comments can be marked as private (internal notes) by setting the private field to true.

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Path Params
int64
required

The unique identifier of the support request.

Body Params

Request body for adding a comment to a support ticket.

string
required

The text content of the comment. Must not be empty.

boolean
Defaults to false

If true, creates a private internal note. Only honored for DoiT employees; ignored for customers.

Responses

Updated 10 days ago

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Updated 10 days ago