API Reference

Add a comment

post
https://api.doit.com/support/v1/tickets//comments

Adds a comment to an existing support request. For customers, comments are always public. For DoiT employees, comments can be marked as private (internal notes) by setting the private field to true.

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Path Params
int64
required

The unique identifier of the support request.

Body Params
string
required

The text content of the comment. Must not be empty.

boolean
Defaults to false

If true, creates a private internal note. Only honored for DoiT employees; ignored for customers.

Responses

Updated 27 days ago

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Response
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application/json

Updated 27 days ago